Data deletion
Delete your Bodycade data.
Use this page to request deletion of a Bodycade profile, account and personal information associated with it.
Email hello@bodycade.com with the subject “Bodycade account and data deletion request.”
How to request deletion
- Send the request from the email address connected with the Bodycade profile or previous communication, where possible.
- Include the profile or account name and any other identifier shown in the app that will help us locate the correct data.
- State whether you want the entire account and associated data deleted or only specific information.
- If the request concerns a child, confirm that you are the child’s parent or legal guardian.
Do not send a password, payment-card number, government identification or unnecessary information about a child. If we need more information to verify the request, we will ask only for what is reasonably necessary.
What happens next
- We will acknowledge the request and may ask you to verify ownership of the profile or parental authority.
- Once verified, we will delete or anonymize eligible profile information, saved progress and other personal information associated with the account.
- We aim to complete verified requests within 30 days. If applicable law allows or requires more time, we will explain the reason and expected completion date.
- We will confirm when the request is complete or explain any information that cannot be deleted.
Information we may retain
We may retain limited records when reasonably necessary for legal compliance, transaction records, fraud prevention, security, dispute resolution or enforcement of our agreements. Any retained information will remain protected, will not be used for unrelated purposes and will be deleted when the retention requirement ends.
Important effects of deletion
- Deletion may permanently remove saved progress, preferences, entitlements that are not restorable through an app store and access to account-based features.
- Deleted data may not be recoverable after the request is completed.
- Deleting a Bodycade profile or account does not automatically cancel an Apple App Store or Google Play subscription. Subscriptions must be canceled in the relevant store account settings.
- Information held independently by Apple or Google is governed by their policies and must be managed through the applicable store account.
Need help?
For questions about a deletion request, email hello@bodycade.com. For other privacy questions, review our Privacy Policy.
Effective August 25, 2026